Unit 1507B, 15/F., Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
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END-TO-END DISPUTE MANAGEMENT

Intelligent Chargeback Defense

Don't let chargebacks drain your revenue. Our unified platform combines Pre-Dispute Alerts and RDR to resolve inquiries automatically, keeping your dispute ratio healthy and your business secure.
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Tired of Losing Revenue to Chargebacks?
DISPUTE RESOLUTION EXPERTS

End-to-End Chargeback Management & Fraud Prevention

30%+

Reduction in Chargeback Ratios

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Safeguard your revenue with our unified dispute management platform. We combine automated pre-dispute resolution with advanced fraud analytics to intercept inquiries before they become chargebacks. Our system integrates seamlessly with global issuer networks, allowing you to share real-time order details and resolve disputes instantly, keeping your merchant accounts healthy and secure.

Automated Pre-Dispute Resolution (RDR)
Real-Time Issuer Data Collaboration
AI-Driven Fraud Pattern Recognition
Seamless API Integration & Support
Pre-Dispute Resolution
Chargeback Management
Fraud Protection
Revenue Recovery
Automated Decisioning
Real-Time Alerts
Pre-Dispute Resolution
Chargeback Management
Fraud Protection
Revenue Recovery
Automated Decisioning
Real-Time Alerts
Pre-Dispute Resolution
Chargeback Management
Fraud Protection
Revenue Recovery
Automated Decisioning
Real-Time Alerts
Pre-Dispute Resolution
Chargeback Management
Fraud Protection
Revenue Recovery
Automated Decisioning
Real-Time Alerts
WHAT WE PROVIDE

Comprehensive Payment Protection & Dispute Management

Empower your business with a unified platform that covers the entire transaction lifecycle. From real-time fraud prevention to automated pre-dispute resolution, we help you reduce chargeback ratios and recover lost revenue efficiently.
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Automated Pre-Dispute Resolution

Define custom rules to resolve disputes instantly before they become chargebacks. Protect your merchant account ratios automatically.
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Order Insight Integration

Enable real-time data collaboration with issuers. Share transaction details to deflect "Item Not Recognized" inquiries effectively.
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Strategic Dispute Representment

Recover revenue from friendly fraud. Our system helps compile compelling evidence to fight invalid chargebacks and win cases.
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AI-Driven Fraud Protection

Leverage machine learning to analyze transaction patterns. Identify and block high-risk behaviors without hurting conversion rates.
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Real-Time Risk Analytics

Gain actionable insights with our comprehensive dashboard. Monitor chargeback ratios, fraud trends, and win rates in real-time.
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Seamless API Integration

Developer-friendly APIs designed for quick implementation. Connect seamlessly with your existing gateways, CRMs, and shopping carts.
WHY CHOOSE US

End-to-End Payment Protection

Stay profitable with a fully integrated dispute management strategy. From automated pre-dispute resolution (RDR) to real-time issuer collaboration, we provide comprehensive protection for your merchant accounts and payment gateways.

Issuer-Grade Connectivity Architecture

Designed for seamless synchronization with global card brands. Our platform is built to resolve inquiries instantly.
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Intelligent Rule Architecture

Enforce strict rule-based decisioning. Automate refunds for specific scenarios based on your business logic to prevent ratio damage while maximizing retained revenue.
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99.9 %
System Uptime
6 +
Years of Experience
100 %
GDPR Compliant
SUPPORT & CLARIFICATION

Frequently Asked Questions

How does the Pre-Dispute solution work? ^

Our system integrates with issuer collaboration networks. It allows you to set custom rules (e.g., by amount or reason code) to automatically refund a transaction instantly, preventing it from becoming a chargeback.

Is my data secure? ^

Absolutely. We adhere to strict data protection standards (GDPR/CCPA). Transaction data is encrypted and only shared with authorized card networks and issuers for the purpose of dispute resolution.

Do you guarantee a reduction in chargebacks? ^

While no solution can stop 100% of chargebacks, our clients typically see a significant reduction (often 30-40%) in their dispute ratios by utilizing automated decisioning and early alerts.

How quickly can we integrate? ^

With our flexible API and plugins for major platforms, most merchants can go live within 1 week to 2 weeks after the verification process.

Visual Proof & Real-Time Analytics

Monitor your dispute ratios, win rates, and saved revenue from a single centralized dashboard.

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